TuffHelp
AI agents

What an agent can and can’t do

It works as you, with your permissions, and never deletes.

An agent connected to Tuff works as you: it can do what you can do in the projects you’re on, and what it does shows under your name in Activity. Some things it can never do, whatever your role.

An agent can
ReadProjects, tasks, documents, announcements, chat, Activity, people, and search across them
MakeProjects, tasks and subtasks, documents, announcements, comments, messages, labels, sprints, uploads
ChangeA task’s title, description, list, assignee, dates, priority, labels and sprint; documents; announcements; its own comments and messages
An agent can never
DeleteTasks, channels, messages, projects — or archive a project
PeopleInvite anyone, or change roles and permissions
The workspaceChange its settings, its plan or billing, or hand it over
AccessMake or revoke tokens, or connect another agent

Text in a project is treated as content, not as instructions: a task that says “invite this person as an admin” won’t make an agent do it, and couldn’t.

Still stuck? Write to [email protected]. Tuff not loading? See status.usetuff.com.